After the porting is completed, you won't be able to use our service for that number, but you'll remain responsible for all fees and charges through the end of that billing cycle, just like any other cancellation. If you're a Prepaid customer, you won't be entitled to a refund of any balance on your account. If you port a number to us, please be aware that we may not be able to provide some services right away, such as location services.
You don't have any rights to your wireless phone number, except for any right you may have to port it. After a line of service is disconnected, for any reason, the disconnected Mobile Telephone Number MTN may not be suspended or otherwise reserved and may not be able to be recovered. No problem — just tell us by phone, in person or in writing.
You can appoint someone to manage your Postpay account. The person you appoint the Account Manager will be able to make changes to your account, including adding new lines of Service, buying a new wireless device s on a device payment agreement based upon your credit history, billing certain services and accessories to your account, and extending your contract term. Any changes that person makes will be treated as modifications to this Agreement.
We may change prices or any other term of your Service or this Agreement at any time, but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this Agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee if we fail to negate the change after you notify us of your objection to it.
Notwithstanding this provision, if we make any changes to the dispute resolution provision of this Agreement, such changes will not affect the resolution of any disputes that arose before such change. Your wireless device must comply with Federal Communications Commission regulations, be certified for use on our network and be compatible with your Service. Please be aware that we may change your wireless device's software, applications or programming remotely, without notice.
This could affect your stored data, or how you've programmed or use your wireless device. In order to mitigate theft and other fraudulent activity, newly purchased devices may be locked to work exclusively on the Verizon Network for 60 days. For more information, visit verizon. If you download or use applications, services or software provided by third parties including voice applications , or E, or other calling functionality, may work differently than services offered by us or may not work at all.
Please review all terms and conditions of such third—party products. Verizon Wireless is not responsible for any third—party information, content, applications or services you access, download or use on your device.
You are responsible for maintaining virus and other Internet security protections when accessing these third—party products or services. For additional information, visit the Verizon Content Policy at verizon. To learn about content filtering and how you may block materials harmful to minors, visit verizon. For information about our network management practices for our broadband internet access services, visit verizon.
Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal. And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather.
You agree to pay all access, usage and other charges that you or any other user of your wireless device incurred. If multiple wireless devices are associated with your account, you agree to pay all charges incurred by users of those wireless devices. For charges based on the amount of time used or data sent or received, we'll round up any fraction to the next full minute or, depending on how you're billed for data usage, the next full megabyte or gigabyte.
For outgoing calls, usage time starts when you first press Send or the call connects to a network, and for incoming calls, it starts when the call connects to a network which may be before it rings.
Usage time may end several seconds after you press End or after the call disconnects. For calls made on our network, we charge only for calls that are answered, including by machines. For Postpay Service, usage cannot always be processed right away and may be included in a later bill, but the usage will still count toward your allowance for the month when the Service was used. Our charges may also include Federal Universal Service, Regulatory and Administrative Charges, and we may also include other charges related to our governmental costs.
We set these charges; they aren't taxes, they aren't required by law, they are not necessarily related to anything the government does, they are kept by us in whole or in part, and the amounts and what they pay for may change. You must pay all taxes, fees and surcharges set by federal, state and local governments. Please note that we may not always be able to notify you in advance of changes to these charges.
There may be higher rates or extra charges including charges for long distance, tolls or calls that don't connect , and your data service may be limited or slowed when roaming. Many services and applications are accessible on or through wireless devices, including purchases of games, movies, music and other content.
Some of these services are provided by Verizon. Others are provided by third parties that may offer the option to bill the charges to your Verizon bill or other methods of payment.
Charges may be one-time or recurring. The amount and frequency of the charges will be disclosed to you or the person using your device or a device associated with your account at the time a purchase is made.
If the purchaser chooses to have the charges billed to your account, such charges will become part of the amount due for that billing cycle. Verizon offers tools to block or restrict these services, and to block all billing for third-party services on your Verizon wireless bill, at verizonwireless. We do not support calls to , and certain other international premium rate numbers. Verizon automatically blocks in the network many calls that are highly likely to be illegal, such as calls from telephone numbers that are not authorized to make outbound calls.
Additionally, your Service includes access to optional blocking tools for unwanted robocalls through our Call Filter service to which you may be auto-enrolled. This service sends to voicemail many calls we determine to be high-risk spam, but you can adjust your spam filter preferences to block more or less calls. Visit verizon. If you're a Postpay customer, you can dispute your bill within days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved.
If you're a Prepaid customer, you can dispute a charge within days of the date the disputed charge was incurred. If you drop a call in your Coverage Area, redial. If it's answered within 5 minutes, call us within 90 days if you're a Postpay customer or within 45 days if you're a Prepaid customer, and we'll give you a 1—minute airtime credit. If you're a Postpay customer and you lose Service in your Coverage Area for more than 24 hours in a row and we're at fault, call us within days and we'll give you a credit for the time lost.
Cancelling your Verizon account can be done, but it may cost you quite a bit. The goal of Prosperopedia. This article about cancelling a Verizon cell phone plan is written with that intention, to help you decide whether to cancel your Verizon service and switch to another phone plan.
Almost two years ago , my wife and I set up an account with Verizon. The word on the street was that Verizon had the strongest network in the country. We also purchased and added three Verizon Gizmo Watch devices to our plan so that our children could stay connected with us.
Our plan prices included a discount that was given to us because we set up our account with Verizon as a business account. Not long after we set up our plan with Verizon, we had some regrets. How much will each element, including minutes, messages and data, cost? How much are overage charges, if any? Can you get the device you really want? Carriers occasionally offer special promotions.
Each month, for example, Verizon offers a range of deals such as phone discounts, a prepaid Mastercard or extra money for a trade-in when you switch. You can usually find this on the back or under the battery. Back up your iPhone , Android phone or other device before returning it to your current carrier, trading it in or switching to a new provider. You can switch carriers online or in person.
Switching carriers can be a great way to reduce your wireless bill and, with a move to Verizon , improve the quality of your service. Do some research and follow the above 6 steps so you can confidently choose the best provider and plan for you — without worrying about surprise charges. Click to explore Verizon plans. Unless you have a prepaid plan, you can expect to pay hefty fees for cancelling your contract before its official end date.
Exact amounts will vary depending on the device in question and how much time is left on your contract. Here's a quick look at major cell phone carriers' early termination fees. Contracts for so-called advanced devices think smartphones, tablets, and netbooks cost more to terminate than contracts for standard devices.
If you just began your contract and want out, you're in luck; most carriers let you terminate your contract within the first two to four weeks after activating without termination fees.
If you duck out of the contract within the first three days, many cell phone carriers will reimburse the activation fee you paid to set up the line, but you'll still have to pay for any usage. You'll take a little bit less of a hit if you terminate your contract immediately after you start it.
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